While artificial intelligence provides numerous benefits, HR professionals must know the risks associated with the software. When software can monitor employee keystrokes, scan facial expressions during interviews to determine trustworthiness, and utilize chatbots to reject applicants who do not meet specific requirements, discrimination risks escalate. Learn from comparable situations and precedents to make smart decisions moving forward.
Learn what actions have been filed against employers who are alleged to have gone too far, resulting in claims of discrimination. In the first EEOC AI case, a company used AI to screen applicants, resulting in 200 older workers not making the cut. The company will now pay hundreds of thousands of dollars to settle. More lawsuits are brewing.
Almost all government entities are getting in on the act and issuing guidelines relating to AI to prevent discrimination. Some, like NYC, make employers prove they audited AI programs for hidden bias. Find out what states are getting involved, and why ChatGPT guidelines may be next.