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Consumer Financial Regulation, Compliance and Enforcement

Greenberg Traurig’s Financial Regulatory & Compliance Practice includes a multi-office team with deep expertise in consumer finance, specialty finance, Fintech credit, and retail banking. We represent retail banks, non-bank consumer, and specialty finance companies as well as their vendors on federal and state regulatory, legislative, supervision, examination, licensing, compliance, enforcement, and litigation matters. Our team consists of veteran consumer finance attorneys with decades of combined experience navigating federal and state regulatory regimes. Our team includes former in-house and government lawyers as well as leaders of the private consumer finance bar. We have extensive experience on regulatory, supervisory, investigations, enforcement, and litigation matters involving the CFPB, FTC, federal banking agencies, HUD, DOJ, state regulators and enforcement authorities. Our team also routinely advises clients on product and service development, compliance with federal and state consumer credit laws and regulations, important rulemaking and legislative initiatives, corporate and capital markets transactions, and pro-active mitigation of emerging supervisory and enforcement risks. We leverage our counterparts in related practices and across our domestic footprint to optimize consumer finance service offerings to clients of all sizes and industries.

Our consumer finance team has wide-ranging experience representing financial service providers on complex matters, including:

  • Federal and state regulation of consumer credit and other financial services
  • The scope of prohibition against unfair, deceptive, or abusive acts or practices
  • CFPB supervisory examinations, including responding to PSA and PARR letters
  • Responding to CFPB civil investigative demands, agency interviews, investigational hearings, NORA letters, and enforcement and litigation proceedings
  • Defense of investigations, enforcement and litigation involving the FTC, HUD, federal banking agencies, DOJ and state enforcement authorities
  • Defense of consumer class action and individual litigation
  • Compliance management system development, enhancement, reviews and audits
  • Online and marketplace lending issues
  • Interpretation and application of Title X of the Dodd- Frank Act and federal consumer financial laws
  • Participation in CFPB rulemakings
  • Privacy and information security
  • Product development, implementation, and maintenance
  • Military lending
  • Payment system issues

Our clients in the consumer finance sector include:

  • Banks and their affiliates
  • Small-dollar/short-term lenders
  • Mortgage lenders and servicers
  • Electronic payment and money services businesses
  • Credit, debit, and prepaid card issuers and processors
  • Direct and indirect consumer lenders, including online and marketplace lenders
  • Private student lenders and servicers
  • Timeshare financing companies
  • Credit reporting agencies
  • Technology companies offering consumer financial products and services
  • Debt collectors
  • Alternative financial services companies
  • Private equity and venture capital firms investing in consumer finance businesses
  • Vendors that act as “service providers” to covered entities offering consumer financial products or services
  • Industry trade associations